FREQUENTLY ASKED QUESTIONS
Please do not hesitate to contact us via enquiries@tasstudentlegalservice.com if you have any further questions
1) How do I book an appointment with the SLS?
Appointments can be made through the ‘appointments’ tab of the SLS website. The website has different booking forms for migration and general advice, so please be sure to select the correct appointment form for your legal issue.
2) How do the sessions operate?
It differs for the migration advice and the general advice sessions.
For the migration advice session, you will receive a phone call from a student assistant prior to your appointment to obtain some further information about you. This makes the process smoother and faster for everyone involved and provides extra resources for your matter. (Note: student assistants cannot provide any advice to you during this phone call). At the appointment, a migration lawyer and 2 student assistants will be present to assist you. Migration advice sessions run for 30 minutes.
For the general advice session, 2 students and a supervising solicitor will be present to assist you. These sessions run for 60 minutes.
3) Do I have to be a student at UTAS to access the services of the SLS?
The SLS is available to all members of the community for general advice sessions, however migration advice services run by the SLS are only available to current UTAS students. When booking an appointment, a current UTAS student number must be provided for migration services.
4) Does it cost to seek legal advice from the SLS?
No. The service is free. However, for General Advice Appointments a AU$15 no-show fee will be incurred if you do not turn up to your allocated appointment. Please see our No-Show Fee Policy for more information.
5) Can the SLS represent me in court?
No. The SLS works only as an advisory service, and our volunteers cannot represent in court.
6) Are there issues that the SLS cannot assist me with?
The SLS cannot assist students with any issues of a criminal nature, or disputes involving the University of Tasmania.
7) Do I need to bring anything to my appointment?
Please bring along any relevant documents that can assist the volunteers, solicitors or migration agents with your matter. Please bring along some form of identification (if you are a current student of UTAS, your student ID will be sufficient).
8) Will my legal issue be used or discussed outside of the appointment?
No. The SLS was created to be a free, readily available and confidential service for all members of the community. Your personal details and details of your matter will be kept confidential.
9) Where is the appointment held?
The SLS appointment currently operates from the Tasmanian University Student Association (TUSA) Building, located at Churchill Avenue on the second floor (above Suzy Lee's Cafe). Further details can be found here.
10) Can you refer me to other legal services?
Yes. Our volunteers can refer you to legal services available in Hobart, and discuss in a general sense which would be best suited to your issue.
11) Do you provide phone or video appointments?
Only for the migration advice sessions. If you are unable to attend personally, you may book an over-the-phone appointment or a Zoom video call via the online migration form found on our website and our migration lawyer will give you a call then.
12) Can I discuss Migration Issues in a General Advice Appointment?
No. Unfortunately our two appointments are offered distinctly and we are unable to address any migration concerns in our General Advice Appointments.
Appointments can be made through the ‘appointments’ tab of the SLS website. The website has different booking forms for migration and general advice, so please be sure to select the correct appointment form for your legal issue.
2) How do the sessions operate?
It differs for the migration advice and the general advice sessions.
For the migration advice session, you will receive a phone call from a student assistant prior to your appointment to obtain some further information about you. This makes the process smoother and faster for everyone involved and provides extra resources for your matter. (Note: student assistants cannot provide any advice to you during this phone call). At the appointment, a migration lawyer and 2 student assistants will be present to assist you. Migration advice sessions run for 30 minutes.
For the general advice session, 2 students and a supervising solicitor will be present to assist you. These sessions run for 60 minutes.
3) Do I have to be a student at UTAS to access the services of the SLS?
The SLS is available to all members of the community for general advice sessions, however migration advice services run by the SLS are only available to current UTAS students. When booking an appointment, a current UTAS student number must be provided for migration services.
4) Does it cost to seek legal advice from the SLS?
No. The service is free. However, for General Advice Appointments a AU$15 no-show fee will be incurred if you do not turn up to your allocated appointment. Please see our No-Show Fee Policy for more information.
5) Can the SLS represent me in court?
No. The SLS works only as an advisory service, and our volunteers cannot represent in court.
6) Are there issues that the SLS cannot assist me with?
The SLS cannot assist students with any issues of a criminal nature, or disputes involving the University of Tasmania.
7) Do I need to bring anything to my appointment?
Please bring along any relevant documents that can assist the volunteers, solicitors or migration agents with your matter. Please bring along some form of identification (if you are a current student of UTAS, your student ID will be sufficient).
8) Will my legal issue be used or discussed outside of the appointment?
No. The SLS was created to be a free, readily available and confidential service for all members of the community. Your personal details and details of your matter will be kept confidential.
9) Where is the appointment held?
The SLS appointment currently operates from the Tasmanian University Student Association (TUSA) Building, located at Churchill Avenue on the second floor (above Suzy Lee's Cafe). Further details can be found here.
10) Can you refer me to other legal services?
Yes. Our volunteers can refer you to legal services available in Hobart, and discuss in a general sense which would be best suited to your issue.
11) Do you provide phone or video appointments?
Only for the migration advice sessions. If you are unable to attend personally, you may book an over-the-phone appointment or a Zoom video call via the online migration form found on our website and our migration lawyer will give you a call then.
12) Can I discuss Migration Issues in a General Advice Appointment?
No. Unfortunately our two appointments are offered distinctly and we are unable to address any migration concerns in our General Advice Appointments.
